Wrapping Up The 30 Days

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I finally completed the series “How To Grow Your Business In 30 Days”.  It ended up being a lot more work than I expected, but it was really enjoyable overall.  I learned a lot.  I’ll share some of the lessons I learned during the 30 days in future posts.  Here I’ve summarized the Grow Your Business In 30 Days using the original outline I created so that you have one easy place to review them and find each post.

  1. Find someone to hold you accountable: Day One
    1. Business coach
    2. Spouse
    3. Friend/mentor
  2. Get control of your finances – expenses: Day Two
    1. Do you know what you cost each minute, hour, day, week, month, year?
    2. Cut out the fat
    3. Do more with less
  3. Get control of your finances – Accounts Receivable
    1. It’s OK to lose 20% to get 80%
    2. Build a system that improves speed of payments
    3. Automate monthly fees
  4. Get back on track – pickup the phone and call vendors
    1. Thank your vendors
    2. Tell them what you are up to
    3. Ask them what they need from you
  5. Get back on track – pickup the phone and call old customers
    1. Keep your name fresh in their mind
    2. Ask them how you can help
    3. Be willing to face old problems
  6. Find a new lead source
    1. Start somewhere fresh
    2. Measure the quality and cost of the leads
  7. Adjust the lead source to meet YOUR needs
    1. Is it your exact market?
    2. Does it apply to the product or service you sell?
    3. How can you swing the bat more often?
  8. Fine tune your prospecting approach
    1. Write a thesis statement that explains your approach
    2. Draw out each step sequentially and study it
    3. Ask your peers and mentors how the think you should do it
  9. Review your successes – magnify them
    1. What worked?
    2. Why did it work?
    3. How can you replicate that?
  10. Review your failures – minimize them
    1. Where did it fall apart?
    2. How can you prevent this from happening again?
    3. What did you learn from your mistake?
  11. Improve your sales process – what works?
    1. Do you understand your open, middle, and closing steps?
    2. Study good sales behaviors
    3. Persistence is the key factor
  12. Improve your sales process – automate it and refine it.
    1. Write it once, and re-use it
    2. Get a direct line
    3. Get in the solutions business
  13. Practice honesty
    1. With yourself
    2. With your customers
    3. With your team
  14. Build a strong team
    1. Outsource effectively
    2. Hire in temp to full time
    3. Learn to give consistent effective feedback
  15. Build strong partners
    1. Groom your vendors
    2. Set expectations
    3. Prepare plan B and C and D
  16. Put killer marketing in place
    1. Email marketing
    2. Person to person marketing
    3. The I need you, Do you need me? Approach
  17. Be available
    1. Open your schedule for your customers
    2. Expect an appointment
    3. Explain the use of your communication channels
  18. Write an FAQ
    1. Save yourself time and read through the FAQ’s you receive
    2. Write an FAQ and provide it automatically
    3. Ask your customers to provide input
  19. Provide a support portal
    1. Queue and handle requests
    2. Automate responses and include your FAQ and tools to download
    3. Remember that every time you reach a customer it’s an opportunity to build value
  20. Don’t focus on today’s dollars – look long term
    1. Monthly services are relationship builders
    2. Learn to provide solutions to problems
    3. Help others succeed and the money will follow
  21. Schedule your way to success
    1. Build your to do into your calendar
    2. Make sure you are meeting someone to accomplish the to do list
    3. Never leave a meeting without scheduling the next
  22. Put A Project Management System in Place
    1. Tag and prioritize products
    2. Mark the date the project entered your system
    3. Daily choose to update and manage the system
  23. Take time to relax and think
    1. Lay on your back and wonder
    2. Don’t be afraid to consider change
    3. Stop doing things you don’t enjoy
  24. Ask for feedback
    1. From your Team
    2. From your Customers
    3. From your Vendors
  25. Have Fun
    1. Enjoy the challenges
    2. Express your excitement
    3. Don’t take it too seriously
  26. Examine your model
    1. What is your model?
    2. Does it work well?
    3. How soon will you have to adjust your model?
  27. Invest in good technology
    1. What really improves work-flow?
    2. What can save you time?
    3. What can save you money?
  28. Learn faster than everyone else
    1. Read constantly
    2. Listen to pod-casts
    3. Ask the right questions
  29. Serve those around you
    1. Do what is right for your team
    2. Lead from your heart
    3. Communicate that you care
  30. Consider vertical and horizontal growth
    1. How can you grow your business larger? (vertical)
    2. How can you expand into new sectors (horizontal)
    3. How fast should you grow?

Now with everything in one place here in this post you can simply review the general thought process I had behind the 30 days or you can read each post at your convenience.  I’m sure that this doesn’t cover everything that you’ll encounter over the years in business, but I have tried to give you some tools that will make a difference in the short term.

How can I help you?  Please feel free to ask me any questions in the comments or by contacting me.  Here’s to your increased growth and success in 2011!

Entrepreneurs and their small enterprises are responsible for almost all the economic growth in the United States. ~ Ronald Reagan

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Why I Believe Follow Friday Works On Twitter And In Life

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If you’re on Twitter – (one of the the biggest micro blogging platform available) then you know what #FollowFriday is all about.  If you’re not on Twitter, you really should be, but a brief explanation of Follow Friday is that if friends of yours on Twitter find you interesting then they will mention your name @gabearnold with the #followfriday, #follow, or #FF tag.  I’m not a Twitter expert by any means but since I’ve been on Twitter for about one and a half years I believe that #followfriday has been one of the longest standing trends.  I believe it succeeds for many different reasons but there is one in particular that matters most.

Twitter Bird

The Power Of Mentioning Others

Think about the times in life where you have been most encouraged and motivated by others.  My guess is that you would find that some of those times occurred when someone publicly said something good about you in front of a small or large group of friends or family.  On Twitter when someone mentions me I feel good about myself and about the other person immediately.  I’ve watched this trend continue to consistently grow during the many growth spurts of Twitter and I’ve thought a lot about why I think it’s successful.  I believe that mentioning others encourages them and makes them feel important.

Take #FollowFriday to the real world

Do you want to see your team, friends, and family grow and succeed?  Make a point to mention them in front of others.  Highlight their good work, their accomplishments, and the qualities that make you enjoy working with them.  Leading others involves not only cultivating them through correction but also watering them with encouragement.  It’s easy to fall into the habit of doing too much encouragement or too much criticism.  Make a point to remind yourself to do both consistently.  A true leader is not afraid to give both in a loving and consistent manner.  Every time you see a #FollowFriday tag use that to remind yourself to mention something good about your team members.  I promise you that it will pay off for you just like it does on Twitter.

Take every opportunity to give others encouragement.

~ Lucy MacDonald

Related Posts:

How To Get More Followers On Twitter

No Room For Negativity

Defining Moments – Do We Miss Them To Often

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Small Giant Moments

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We rarely ever realize in the moment how powerful our words can be. Today a friend of mine said something so encouraging that I will remember it for a long time. Probably years. I am fairly certain that they have already forgotten what they said.

Looking back over the few years I’ve been on this planet I realize that it has been those small moments that have mattered the most to me.

Today you may have the opportunity to say something kind or encouraging. Don’t pass that opportunity up. The smallest moments often matter the most.

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No Room For Negativity

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Are you surrounded by complainers or people who lift you up?

Are you with those who encourage and challenge you or people who get you down?

With a world so full of negativity we don’t have time or room for people who bring us down. Make the decision to challenge their complaining attitude and if you have to, move on. You only live once and you don’t have to live with negativity.

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